Wilhelmsen Ships Service (S) Pte Ltd – Offshore Account Manager

Responsibilities :

• Drive profitable sales growth towards offshore customers in general, especially drilling contractors.
• Execute on strategies, create sales activity plans, drive customer-facing activity, support Account Managers with customer meetings, sign customer contracts and follow up on budgets, account performance and take corrective actions when required.
• Coordinate offshore efforts and drive offshore resources in collaboration with the relevant parties.
• Work closely with related personnel to develop customer relationships as well as solve customer challenges.
• Contribute in global offshore development, coordination offshore resources through regular meetings/follow-up with key internal stakeholders and maintain relationships with key external stakeholders at customers.
• Drive and follow up on sales initiatives in accordance with targeted accounts.
• Ensure customer complaints are registered and escalated in accordance with the Customer Complaints Policy and Process.
• Keep Salesforce updated with all the information relevant to the accounts, to include visit reports, opportunities, contacts, tasks, opportunities etc.
• Develop the competence of the account managers with offshore responsibility.

Requirements :

• Minimum Degree in Sales & Marketing or similar discipline
• Experience from the offshore industry – preferably the drilling industry, sales, and/or sales management, and/or offshore related procurement, offshore technical operations
• Able to lead and influence sales teams across Sales Areas
• Excellent communication, negotiations, planning and organizing skills