Incorporated in 2021, Webull Securities (Singapore) Pte. Ltd. is regulated by the Monetary Authority of Singapore (MAS) and holds a Capital Markets Services (CMS) Licence under the Securities and Futures Act 2001.Leveraging on our wide global presence, we aim to expand and serve the APAC region, starting with Singapore as our APAC Regional Headquarters.We will continue our success story into Singapore by offering an all-in-one self-directed investment platform that provides quality user experience and advanced tools and services. Our key features include true zero commission, free real-time quotes, full extended hours trading and 24/7 in-app help centre.Learning, Sharing, Investing. Webull Singapore will create a community for like-minded investors, educating and empowering them with the best-in-class tools and information to make better investment decisions.
Responsibilities:
• Respond to customer inquiries, complaints, and issues via email or chat in a timely and professional manner.
• Provide accurate and up-to-date information about our products and services.
• Collaborate with other teams to resolve customer issues and ensure customer satisfaction.
• Document customer interactions and follow up on issues as necessary.
• Perform User Acceptance Testing (UAT) and Production Testing for new product releases and system upgrades.
• Assist with administrative tasks related to customer service, such as updating customer information, processing orders, and maintaining customer records.
• Participate in team meetings and training sessions to learn about products, services, and customer service techniques.
• Provide feedback to the team to improve customer service processes and procedures.
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- Company:
Webull Securities (Singapore) Pte. Ltd. - Designation:
Dealing / Client Success Intern - Profession:
Banking / Finance - Industry:
Finance - Location:
Downtown Core