Unicomi Pte Ltd – Digital Channel Specialist

Unicomi Pte Ltd is a Singapore-based regional digital agency. Established in the early 1980s and was formerly known as Unicom Interactive.

We are a team of digital strategists, tech experts, and creatives. Partnered with some of the world’s leading brands. We believe in tailoring an end-to-end seamless digital experience for the user. Functionality and craftsmanship in the digital space.

Responsibilities

• Develop meaningful reports with Online Analytics tools and Present insights relating to Customer’s online activities
• Identify opportunities to improve Customer Journeys and drive business origination across digital channels (Website/Online Banking/Mobile Banking)
• Run experiments on digital channels based on hypotheses
• Manage and govern the processes and flows of content creation and usage across digital channels
• Collaborate with stakeholders across teams to implement projects on the public website

Requirements

• Diploma/Degree in Business or equivalent with a minimum of 2 years of relevant experience preferably in the banking industry
• Strong ability to analyse and understand online data and trends and deliver improvement plans to address opportunity areas identified
• Strong presentation skills
• Strong written and verbal communication skills
• Excellent attention to detail and accuracy
• Organised ability to prioritise tasks efficiently to meet deadlines
• Proficient in Adobe Analytics
• Proficient in Microsoft Office (Excel, PowerPoint, Word)
• Possess initiative, drive, and ability to work independently and be a good team player
• Knowledge and experience in managing websites and other digital communication channels is an added advantage