Dynamic Call/ Collection Centre Services
The key objective is to help companies to focus on their marketing activities to increase their current business productivity and develop a systematic approach for their customer profiling, up selling opportunities, database & risk management, with the purpose of controlling costs and increase profitability.
We also conduct domestic and cross border call centre services for both inbound and outbound projects such as telephony surveys, customer care, IT helpdesk, database management, due diligence, etc
Job description
Responsibilities You will manage customer accounts and be the point of contact for customers. You will be required to adopt a customer centric and professional approach with a high level of service quality in your interactions with the customer. You will also answer sales and general enquiries from customers.
Requirements:
- Minimum GCE 'N' Level or 1 year of credit control/collection experience
- Excellent communication and interpersonal skills Goal-oriented
- Be Self- driven and prepared to take on new Challenges
- Have Initiative patient and mature in thinking
- Meticulous and analytical
- Be able to work under tight timelines and pressure
- Be Proficient in MS office
- Singaporean
Job Types: Full-time, Part-time, Permanent, Contract, Temporary
Schedule:
- Monday to Friday
Related Job Searches:
- Company:
Thomas Carlington & Associates Pte Ltd - Designation:
Customer Service Agent - Profession:
Customer Service / Communications - Industry:
Others - Location:
Geylang