The Work Project Management Pte Ltd – Community Associate

Company
The Work Project Management Pte Ltd
theworkproject.com
Designation
Community Associate
Date Listed
30 Mar 2021
Job Type
Entry Level / Junior Executive, Experienced / Senior Executive
Intern/TS
Job Period
From 01 Jun 2021, For At Least 5 Months
Profession
Hospitality
Industry
Others
Location Name
12 Marina View, #11-01 Asia Square Tower 2, Singapore
Address
12 Marina View, Singapore 018961
Map
Allowance / Remuneration
$800 - 1,500 monthly
Company Profile

The Work Project offers premium and luxurious serviced offices and coworking spaces located in the hub of Singapore's Central Business District. Each location is a prime city spot set within Grade-A buildings with a wide suite of business and wellness facilities, top restaurants, bars, and adjacent MRT stations in nearby surrounds for the ultimate convenience. 

The Work Project is setting new standards in workspace design.
Our award-winning products are known for their beautiful forms, cutting-edge design, and delivering the highest standards in workspace performance.
Our mission is to develop offices that change the way people feel about coming to work, foster a culture of sharing and exchange, and bring the best out of every individual.

Job Description

Duties & Responsibilities:

Greeting Point of Contact

  • Be the first and last point of contact for any members as the ambassador of The Work Project, potential clients, and visitors
  • Cover the front desk during business hours and main phone line either in scheduled or by rotation based on the business needs
  • Greet & check-in member guests
  • Work as a team with Project Management Team or Senior Community Associate to prepare offices prior to check-in and take inventory upon check-out. Prepare welcome packs for members.
  • Greet people who come in for tours, track walk-ins, schedule tours, and send confirmation emails
  • Prepare and distribute promotional materials & partnership news to guests/potential members
  • Be responsible for info email queries and replying or forwarding them as necessary

Operations

  • Assist the Community team in highlighting operations and maintenance issues to ensure the highest level of member experience
  • Responsible for the pantry operations and managing relationship with F&B supplier & reporting consumptions to the Accounting team.
  • Coordination with other team, vendors, or Building Management for IT, Engineering, Housekeeping & Accounting related tasks
  • Manage access card activations
  • Ordering consumables & operating supplies with approval from the Community Manager
  • Submit receipts to Community Manager for expense reports
  • Receiving and logging all mail/courier on behalf of members and sorting and handing over the mail to respective members on a daily basis

Sales & Membership Management

  • Work on community initiatives designed to develop connections between members, including member introductions, event support, email and print communications, contracts, and other collaterals.
  • For any walk-in queries and leads, either escalate it to the relevant Sales team member if it’s a strategic client or take ownership of the lead and provide information and conduct a proper tour of the workspaces and convert the lead into a deal.
  • Solve member-related issues to ensure a cohesive community and escalate incidents or issues to the Community Manager when necessary.

Events and Community Management

  • Assist with set-up and breakdown of events, including ordering food and beverages
  • Taking ownership of events on a rotational basis to be able to give the client a smooth service

Personality:

The personality of a person is much more important to The Work Project than what professional experience they possess. "Skills can be taught but attitude is forever". We pride ourselves to have a team with different backgrounds and skills but who share our common empathetic, collaborative, and entrepreneurial values. The ideal candidate should be:

  • passionate about Lifestyle businesses, hotels , or e-commerce businesses
  • believing in sales as a medium to solve a client's problem, not to sell them a product
  • curious to work in a new startup
  • able to work in a fast-changing environment and adapt to the needs of the market
  • an excellent persona able to be the ambassador of the brand and communicate to clients and partners in a professional & endearing way
  • a team player who is willing to work in an environment where almost all responsibilities are undertaken as a team affordable to work with flexible hours and undertake other duties than the main job description as per the needs of the business
This position is already closed and no longer available.  You may like to view the other latest internships here.

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