The Instant Group – Account Manager – Broking

Key Responsibilities

- Proactively following up all assigned serviced office opportunities for requirements resulting from incoming internet and telephone enquiries.
- Responsible for hitting daily activity KPIs, including call and viewing targets.
- Creation of reports and qualification of prospects to set up viewings for prospects and sell serviced offices and the concept to them
- Responsibility for particular geographic areas and becoming an ‘expert’ in these areas and feeding back to the team on these markets
- Develop relationships with the operators and keeping in touch to ensure updated deal reporting in place
- Develop business in line with company objectives and monthly targets
- Planning time effectively to prioritize development of target sales
- Build a strong and accurate sales pipeline
- Be accountable for weekly and monthly forecasting

Background and experience

- We are looking for someone who has a proven track record of strong individual sales with passion for excellent customer service.
- Have some experience working in a telesales team and delivering and exceeding KPIs.
- Experience in managing and delivering KPIs in line with company objectives.
- Key skills and competencies.
- Thrives in a fast paced, competitive atmosphere.
- Strong individual with passion for selling and customer service.
- Proven sales background and evidence of business to business selling.
- Self-motivated and driven
- Business focused
- Questioning and challenging of what has come before
- A can do mentality
- Individual who can ‘think’ and ‘do’ – and isn’t precious about getting his/her hands dirty
- Team player who is able to work on own initiative
- Ability to work at all levels/communicate at all levels
- Excellent negotiation skills and presentation skills

Measures of success and key stakeholders

You will be accountable for achieving set monthly KPIs and targets outlined below:

• Monthly deal target
• Monthly net target
• Monthly viewing targets