The Golden Concepts is a Singapore-based e-commerce company curating quality eldercare products that help seniors age well and live independently. We source thoughtfully designed products from around the world and combine them with fast delivery, a wide range, and a secure shopping experience, making life easier for seniors and their caregivers.
We operate with a lean and hands-on team where ideas are welcomed and processes are continuously refined. Interns are given real exposure to how the business runs, along with opportunities to contribute meaningfully to day-to-day operations and improvement initiatives.
If you are looking for practical experience and the opportunity to make a tangible impact, this role offers exactly that.
Operations & Sales Intern at The Golden Concepts
This internship offers hands-on exposure to e-commerce operations, sales, and improvement projects. Interns will support daily operations and lead initiatives to improve efficiency and drive growth, including using AI tools. Ideal for students seeking practical experience, ownership, and meaningful impact in a lean, collaborative team.
What You'll Do
- Manage order fulfilment and coordinate deliveries
- Organise and optimise warehouse storage and inventory flow
- Monitor inventory levels and replenish stock across showroom and warehouse
- Conduct quality checks to ensure product standards are met
- Provide attentive customer service; handling enquiries by phone, email, and chat, and serving walk-in customers at our showroom
- Support online sales channels such as product listings and order coordination
- Leverage AI tools where relevant to improve processes, productivity, and enhance decision-making
- Identify inefficiencies and suggest practical, implementable improvements
- Project Ownership - Identify opportunities, propose solutions, and take ownership of projects that improve operational efficiency and meaningfully contribute to sales growth
What We're Looking For
- Detail-oriented and organised in your approach to work
- Able to manage multiple tasks and prioritise effectively
- Comfortable working both independently and as part of a team
- Clear communicator with good interpersonal skills
- Proactive, resourceful, and willing to take initiative
- Open to feedback and eager to learn
- Bonus if you have experience or interest in operations, business, e-commerce, or customer-facing roles
What We Offer
- Practical, hands-on experience in operations and sales
- Exposure to day-to-day business operations in a lean team
- Mentorship and direct collaboration with experienced team members
- Work in a small, collaborative team where your contributions matter
- Insight into Singapore's fast-growing eldercare industry
- Be part of a purpose-driven company with over a decade of experience
Kindly note that only shortlisted candidates will be notified.
Related Job Searches:
- Company:
The Golden Concepts Pte Ltd - Designation:
Operations and Sales Intern - Profession:
Logistics / Supply Chain / Transport - Industry:
Retail / eCommerce - Location:
Geylang