The Coffee Bean & Tea Leaf (Singapore) Pte Ltd – Customer Care Assistant (Intern)

The Coffee Bean & Tea Leaf® goes to the source of our coffee to guarantee it is the highest quality obtainable on earth. The partners who prepare our coffee at every level are extremely passionate people committed to providing ‘Simply the Best’ coffee to our customers. Quality has always been our No. 1 priority, and it will never be compromised. 

• Responding to customer feedback, compliments and complaints from emails, calls and social media. · 
• Able to liaise or communicate with external and internal customers. 
• Take down any corporate sales enquiries for follow-up if required. 
• Updating inventory for webstore sales. 
• Printing of the Coffee Bean Cards · 
• Scheduling of delivery, stocks inventory and maintenance of CBTL machines

Job Requirements

• Possesses a pleasant personality and an optimistic disposition.
• Analytical and organisational abilities
• Able to manage a fast-paced work environment.
• Proficient in Microsoft Office applications and IT Savvy