The Carrot Patch Pte Ltd – Customer Relationship Intern

The Carrot Patch Pte Ltd
Customer Relationship Intern
Date Listed
01 Jul 2019
Job Type
Entry Level / Junior Executive
Job Period
Immediate Start, For At Least 3 Months
Location Name
201 Henderson Road,#02-09 Apex@Henderson (The Carrot Patch) 159545 Singapore
Allowance / Remuneration
$800 - 1,000 monthly
Others / General Work
Company Profile

The Carrot Patch is your pocket-friendly coworking space, focusing on developing businesses and nurturing talents from the technological and Artificial Intelligence (AI) space.
As a Smart Hub, we are more than just a space. An ecosystem is set in place to provide unparalleled support, members will be given exclusive access to a wealth of resources, including an expert panel and our in house startup support system.
Designed for a community to bridge ideas and promote synergy, we offer space solutions for all your needs– a hot desk for freelancers who relish flexibility, dedicated workstations for start-ups and private office suites for businesses. The Carrot Patch is the hotbed for success because we cater to what is good for you.

Job Description

Community and Membership Management

  • Manage member onboarding and offboarding (exit) process, including key card access requests and activation, preparation of welcome pack, area survey and equipment loans, and returns
  • Relationship building with members – develop and facilitate connections with and between members through various initiatives
  • Resolve member issues with professionalism and patience; ensure proper documentation and follow-throughs.
  • Managing membership database, including profile creations, check-ins/check-outs, mail handling, membership invoicing and updates
  • Manage, document and disseminate Member feedback to the appropriate channels
  • Assist with room bookings and other ad-hoc membership matters

Facilities and Operations Management

  • Maintain general hygiene and maintenance – ensure facilities are fully operational and running at optimum levels; consumables are fully stocked and replenished; monthly external maintenance of planters and decorations
  • Main liaison/contact with building management matters, including local vendors and suppliers
  • Identify and propose potential improvements to enhance the overall workspace environment and experience

Events Management

  • Create and execute member events to drive growth and generate participation of prospects
  • Assist with events marketing with Director of Marketing
  • Assist with events set-up and breakdown, including ordering food and beverages
This position is already closed and no longer available.  You may like to view the other latest internships here.

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