Company
TaFF
staffondemand.sg
Designation
Events cum Customer Service Executive / Senior Executive
Date Listed
28 Apr 2020
Job Type
Entry Level / Junior Executive
Full/Perm
Job Period
Flexible Start - Flexible End
Profession
Customer Service / Communications
Industry
Others
Location Name
2 Leng Kee Rd, Singapore
Address
2 Leng Kee Rd, Singapore 159086
Map
Allowance / Remuneration
$2,300 - 3,200 monthly
Company Profile
As a non-profit organization, Textile and Fashion Federation (TaFF) is a trade association that aims to bringtogether leaders from across multiple sectors to bolster the fashion industry both in Singapore as well asinternationally. TaFF actively works to develop the entire industry to position Singapore as an innovativefashion hub in Southeast Asia, centered in Technology & Innovation, Sustainability and AsianCraftsmanship.
Job Description
Job Description
In this role, your primary focus will be on three key areas: Customer Service Operations & Hospitality and Events Support
Operations
- Ensure cleanliness of common spaces, pantry and work spaces
- Address day to day issues, including coordinating and managing members’ needs
- Managing and purchasing pantry and stationery needs
- Support the Customer Service Manager in conducting periodic review and revision of TCS documents
Hospitality - Develop relationships with members and proactively gather information on their needs
- Support members’ needs and requests
- Ensure a gracious arrival experience for all members and prospective members
- Recommend best practices to the Customer Service Manager in terms of member experience, sales, hospitality, events and training
Events Support
- Support the Customer Service Manager in managing all service requests for site repairs, maintenance, Events Set up and projects including:
- Troubleshooting simple IT solution such as projectors and sound systems
- Managing expectations and ensuring timely completion of Events
Qualification
- Diploma/Degree or equivalent
- 2+ years’ experience in operations, ideally in a co work, hospitality or retail setting
- 5 Day Work Week, but you may be scheduled for a Weekend duty when there is an event
- Financial literacy and business operations experience is a plus
- Excellent interpersonal and networking skills
- Strong verbal and written communication skills
- Strong organisation skills with the ability to multitask projects through from start to finish
- Passion and understanding for entrepreneurial fashion businesses
- Flexibility to think outside the box
- You love working with people
This position is already closed and no longer available. You may like to view the other latest internships here.
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TaFF - Designation:
Events cum Customer Service Executive / Senior Executive - Profession:
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