ORO Solutions Pte Ltd – Customer Service Executives

ORO Solutions Pte Ltd is a specialized, enterprise-grade campaign fulfillment and logistics provider based in Singapore. The company bridges the gap between multi-channel marketing campaigns and secure physical execution, offering turnkey solutions for high-volume corporate promotions, reward loops, and loyalty programs. 

Core Ecosystem & Services

ORO provides an end-to-end operational framework tailored for major brands navigating dense consumer markets:

Service / SolutionDescriptionLucky Draw ManagementAir-gapped, offline systems and secure receipt validation designed to guarantee 100% integrity for large-scale consumer promotions.Kitting & AssemblyScalable manual assembly services for Gift-with-Purchase (GWP) items, promotional sample bundling, and seasonal hampers with strict FIFO/FEFO inventory tracking.Boutique WarehousingSpecialized ambient storage paired with real-time Warehouse Management System (WMS) visibility optimized for fast-paced marketing campaigns.Redemption PUDOA centralized physical redemption counter located at Sim Lim Square, serving as a hub for corporate loyalty projects and official partner collection networks (such as MyRepublic).

Trusted Enterprise Partners: ORO serves global market leaders and household brands across Singapore, including Nestlé, Esso, Coca-Cola, and MyRepublic. 

Looking for part timers or interns to join us at ORO.
Direct to employer. 

Duties include:

- To manage onsite and redemption centre’s inventory and keep updated records of the inventory.

- To check customers' eligibility against system. 

- Dispense gifts accordingly. 

- Attend to customers' enquiries and all aspects of customer service

Timing: 

Mondays to Fridays 845am to 6pm 

Location: 

Sim Lim Square or Marina View 

Requirements

Able to handle English and Mandarin speaking customers

Customer oriented with cheerful disposition, good communication & interpersonal skills 

Basic knowledge of Microsoft Excel 

Availability:

From October 2026

Multiple roles available:
Part time / intern / Freelance