SwiftPass Pte Ltd is a Singapore-based immigration consulting company. The company's objective is to assist clients in obtaining their desired immigration status in Singapore, such as Singapore Permanent Residence (PR) or Citizenship. SwiftPass has created its own immigration-specific tech platform to streamline the application process for clients. This platform was designed and developed based on the Founders’ years of experience handling PR and Citizenship applications, with the goal of increasing the odds and successfully completing the preparatory journey of clients' immigration applications within 100 days.
In the specialized immigration sector, where most procedures are still incredibly manual and labour-intensive, SwiftPass is a true rising star. We wish to work with and provide job opportunities to fervent individuals who are tech aware, enjoy adding value to small teams, and finding a meaningful purpose in making a difference in people’s lives.
KEY RESPONSIBILITIES
- Manages the day-to-day correspondences with clients and key stakeholders with regard to their Singapore PR and Citizenship applications
- Organizes, assess and reviews PR and Citizenship application documents
- Data-entry of immigration application forms
- Files error-free Permanent Residence (PR) and Citizenship applications to the Immigration & Checkpoints Authority (ICA)
- Liaises with Third-Party Vendors to support the client with translation and notarization etc.
- To be the go-to for every allocated client throughout their entire application process from a compilation of documents to completion of formalities, mainly but not limited to: Pre, post submission and/or post results
- Attend internal training on the latest information with regard to Singapore immigration matters
- Liaises with clients for the update of clients’ application preparation status
- Manages clients and documents databases
- Meets monthly KPIs set by the Management
- Assists with any other general administrative work
QUALIFICATIONS & EXPERIENCE
- Diploma / Advanced / Higher / Graduate Diploma in any field
- Prefer experience in a related Government agency, i.e., Immigration & Checkpoints Authority (ICA) or Ministry of Manpower (MOM), or in a documented procurement and/or immigration application business, handling a broad clientele range
- Able to work systematically within given deadlines
- Able to be independent and set priorities for tasks, taking into consideration client delivery expectations and client service standards
- Naturally meticulous with the ability to produce concise and well-organized documents
- Have an eye for detail
- Language skills: Good command of English, both written and spoken
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- Company:
Swift Pass Pte Ltd - Designation:
Documents Controller - Profession:
Consulting - Industry:
Consultancy - Location:
Downtown Core