Sweetest Moments Pte Ltd – Customer Service Intern

Company
Sweetest Moments Pte Ltd
aligngoc.com
Designation
Customer Service Intern
Date Listed
27 Jul 2020
Job Type
Entry Level / Junior Executive
Intern/TS
Job Period
Immediate Start, For At Least 3 Months
Location Name
Tai Seng Street, Singapore
Address
Tai Seng St, Singapore
Map
Allowance / Remuneration
$600 - 1,000 monthly
Profession
Customer Service / Communications
Industry
Manufacturing Food / Lifestyle / Packaging
Company Profile

At Sweetest Moments, our people make the difference. We go the extra mile to create delightful experiences for every customer through innovative products and services. If you love to play a key role in making celebrations sweeter, you'll love working here.

Job Description

Requirements:
5.5 day work week
Required to work on weekends

  • Handle incoming orders professionally, through various medium for customer service, ensuring that all orders are processed efficiently and accurately
  • Process product orders, including compilation, confirmation and amendment of orders
  • Handle product and service enquiries of customers effectively, proactively suggesting information about products and services, and attracting potential customers in the process
  • Attend to walk-in customers for self-collection or for ordering of products
  • Handle customer feedbacks and complaints and providing necessary service recovery
  • Handle administrative duties which include designing and printing of customized cards, toppers, labels and printing of invoices
Application Instructions
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