Speech Academy Asia Pte Ltd – Customer Service Executive

Speech Academy Asia believes many lives can be changed the moment we overcome fear and embrace courage with change. Our mission is to transform the education industry to focus more on character, communication skills, and emotional intelligence.

Customer Service Executive (Part Time, Permanent) [Fun Working Environment!!!]

JOB HIGHLIGHT:

• Dynamic and Energetic Culture

• Opportunities for Advancement

• Flexible Working Arrangements

Are you looking for a role where you will have the opportunity to interact with and build relationships with customers in the Education industry?

We are looking for a service-oriented, friendly Customer Service Executive to join our Customer Service team at our Centre!

THE ROLE INVOLVES:

• Supporting projects and initiatives to provide quality customer experience and enhance retention;

• Front-desk duties;

• Administrative Support Duties (Data entry, classroom schedule planning);

• Speaking to customers via phone;

• Basic operations work;

• Ensuring cleanliness of facilties;

• Handling payment collection (Cash, Nets, and Credit Card);

• Handling customer enquiries and issues;

• Ad-hoc duties as assigned.

OUR IDEAL CUSTOMER SERVICE EXECUTIVE:

• Loves talking to people;

• Can commit to weekend shifts;

• Possesses basic Microsoft Office Skills;.

WORKING DAYS:

• To be discussed

WORKING LOCATION:

• Jurong East

Entry level candidates are also welcome, as training will be provided.