Speech Academy Asia – Customer Service Executive

Are you looking for a role where you will have the opportunity to interact with and build relationships with customers in the Education industry?

We are looking for a service-oriented, friendly Customer Service Executive to join our Customer Service team at our TAMPINES CENTRE !

THE ROLE INVOLVES:

• Supporting projects and initiatives to provide quality customer experience and enhance retention;
• Front-desk duties;
• Administrative Support Duties (Data entry, classroom schedule planning);
• Speaking to customers via phone;
• Basic operations work;
• Promote Speech Academy Asia's products
• Ensuring cleanliness of facilties;
• Handling payment collection (Cash, Nets, and Credit Card);
• Handling customer enquiries and issues;
• Ad-hoc duties as assigned.

OUR IDEAL CUSTOMER SERVICE EXECUTIVE:

• Loves talking to people;
• Must be fluent in English (Written and Spoken);
• Can commit to weekend shifts;
• Possesses basic Microsoft Office Skills;

WORKING DAYS:

• 5 day work including weekends

WORKING LOCATION:

• Tampines

PART TIME POSITION IS ALSO AVAILABLE [ FOR BOTH TAMPINES & JURONG OUTLET ]

Entry level candidates are welcomed, as training will be provided.