Sodexo Singapore Pte Ltd – Operational Excellence Intern

Sodexo is a global company providing Food Services and Facilities Management across sectors including Education, Corporate, Healthcare and Manufacturing Sites. A market leader, Sodexo serves 50,000 people in Singapore every day

Working for Sodexo is more than a job. It's a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way.

Purpose of Job:

 Build, support and execute strategic FM improvement initiatives that will strengthen program and governance framework for key client accounts.

1. Operational Excellence & Process Improvement

• Support the implementation of operational excellence initiatives across FM services
• Assist in identifying process gaps, inefficiencies, and optimization opportunities
• Contribute to the development and documentation of standard operating procedures (SOPs) and best practices
• Support in monthly governance reporting coordination

2. Data Analysis & Reporting

• Collect, clean, and analyze operational and/or financial data
• Develop and maintain Excel-based dashboards and trackers for performance monitoring
• Support reporting on contractual key performance indicators (KPIs)
• Identify trends and provide insight-driven recommendations

3. Digital Tools & Innovation

• Support the adoption and optimization of FM digital platforms
• Assist in program implementation and change management initiatives to ensure smooth user adoption
• Contribute to managing the performance of implemented digital platforms

4. Business Support

• Support preparation of presentations, reports, and stakeholder engagement materials
• Ensure clear and structured communication of insights to stakeholders
• Support in drafting internal employee communication materials to communicate on workplace updates

Requirements:

• Strong analytical and problem-solving skills
• Proficiency in Microsoft Excel
• Ability to translate data into insights and engaging content
• Strong written communication and content creation skills
• Familiarity with presentation or design tools (e.g., PowerPoint, Canva) is an advantage
• Willingness to learn and adapt in a fast-paced, multicultural (APAC) environment
• Ability to self-motivate in a fast paced, multifaceted environment