Snaphunt – Retail Executive – Beauty

Company
Snaphunt
snaphunt.com
Designation
Retail Executive - Beauty
Date Listed
09 Oct 2020
Job Type
Entry Level / Junior Executive
Full/Perm
Job Period
Immediate Start, Permanent
Location Name
Singapore
Allowance / Remuneration
$1,800 - 2,200 monthly
Profession
Customer Service / Communications
Industry
Beauty Services, Retail / eCommerce
Company Profile

Our client is leading multi-channel professional beauty supplier that offers a wide range of products from equipment to cosmetics. They are well-known for speedy delivery of high-quality products, which in turn enables salons to prosper.

Job Description
  • Join a leading beauty supplier with extensive growth plans
  • Great opportunity for individuals passionate about the beauty industry
  • Entitled to performance bonus

Our client is leading multi-channel professional beauty supplier that offers a wide range of products from equipment to cosmetics. They are well-known for speedy delivery of high-quality products, which in turn enables salons to prosper.

 

The Job

You will be responsible for :

  • Providing front-line counter service which includes ushering of walk-in customers, handling of general inquiries and assisting them to complete their order.
  • Order processing including managing customer inquiries, confirming orders and tracking order fulfilment
  • Coordinating logistics, warehouse, transportation and customer service
  • Monitoring accuracy of inventory level, stock adjustments and ensuring all transactions are in accordance to documented procedures
  • Managing day-to-day supply and logistics activities to maximise the efficiency, reliability, timeliness, and cost effectiveness of the supply chain organization
  • Building relationship with various internal departments to streamline processes and to resolve customer issues
  • Performing calls and email management as well as internal and external problem escalation
  • Performing other duties as assigned

The Profile

  • You have a diploma in Business Administrative, Marketing, Management studies or related discipline.
  • You have at least 1 year of relevant working experience in a helpdesk call centre or support service environment, with a passion for customer service.
  • Prior experience in the beauty industry (e.g. Manicurist, Beauty therapist, Hairstylist, etc.) will be an added advantage
  • You are familiar with Microsoft Office suite and messaging services on mobile such as WhatsApp, Skype, Facebook and Instagrams
  • You are pleasant with good interpersonal and communication skills and are able to conduct product demonstration.
  • You are committed and self-motivated, a team player and demonstrate effective learning skills.

Ref :96714500

 

Application Instructions
Please apply for this position by submitting your text CV using InternSG.
Kindly note that only shortlisted candidates will be notified.

Agent Note This position is posted on behalf of a client by a third party agent.

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