Snaphunt Pte. Ltd. – Tracker Agent

Company
Snaphunt Pte. Ltd.
snaphunt.com
Designation
Tracker Agent
Date Listed
24 Sep 2021
Job Type
Experienced / Senior Executive
Full/Perm
Job Period
Immediate Start, Permanent
Profession
IT / Information Technology
Industry
Arts / Entertainment / Recreation, Creative / Media
Location Name
Singapore
Allowance / Remuneration
$1,000 - 2,000 monthly
Company Profile

Our Client is a local Events Company. They believe that they are not just any regular events company and more than just an agency but a “one stop shop” that meets any and every requirements that our clients need.

They are committed to deliver end-to-end solutions with dedication from a team of professionals who are experienced and filled with creative solutions.

Job Description
  • Work with the company to deliver end-to-end solutions with dedication from a team of professionals who are experienced and filled with creative solutions
  • Opportunity to make a positive impact

The Job

As a tracer Agent you will be responsible for

  • Escalating technical issues to the relevant parties when needed and following up till the issues are closed.
  • Ensuring all standards and procedures are followed and maintained.
  • Answering queries and resolving issue relating to usage of standard applications and IT services.
  • Providing monthly help desk reports.
  • Conducting post-release and post-implementation testing.
  • Executing test cases (manual or automated) and analyzing results.
  • Working with cross-functional teams to ensure quality throughout the SDLC.
  • Reporting bugs and errors to development teams.
  • Monitoring and creating logs to document testing phases and defects.
  • Performing functional testing of features for release cycles, including creating/executing test cases, raising defects and maintaining defect logs.
  • Implementing QA processes, standards & controls.

 

The Profile

  • You possess a Degree/Diploma in Computer Science, Engineering or related field.
  • You have at least 1 year experience, ideally within a Helpdesk/Technical Support or Quality Assurance / Testing role.
  • You have excellent communication and interpersonal skills.
  • You have a skill to network & build relationship
  • You are a self-starter and demonstrate a high level of resilience

Ref: YYC97TJG3A

This position is already closed and no longer available.  You may like to view the other latest internships here.

Discuss this Job:

You can discuss this job on Clublance.com #career-jobs channel, or chat with other community members for free:
Share This Page