Snaphunt Pte Ltd – Tenant Manager

• Opportunity within a company with a solid track record of performance
• Opportunity to make a positive impact

The Job

Duties and Responsibilities:

• Maintain positive relationships with tenants and partners, address their concerns and complaints, and provide assistance through App, email or phone when needed.
• Mediate disputes between tenants and address any issues related to tenant behaviour or compliance with lease agreements.
• Coordinate with contractors, partners and tenants to ensure maintenance and repair requests are addressed in a timely manner.
• Assist in ensuring rental payments, utility bills, late fees, and other charges are collected.

Ideal Candidate

• Excellent communication skills.
• Attention to detail.
• Ability to work independently and as part of a team.
• Excellent skills in problem-solving, multitasking, and stress management.
• Customer service and interpersonal skills.
• Passion for creating positive experiences for tenants and helping others.
• At least 3 years of experience in providing hotel industry/ service-oriented or any related field preferred. Training will be provided.
• Knowledge or interest in property management business is a plus.
• Self-motivated and energetic

Ref: QY3S9SLJA2