Snaphunt Pte. Ltd. – Sales Associate

• A role that offers a breadth of learning opportunities
• Join a well known brand within Luxury
• Attractive Salary & Benefits

The Job

You will be responsible for :

Sales

• Create positive experiences for customers in store showcasing merchandise and driving conversion resulting in sales
• Drive sales through a variety of measures including average sale, multi-sale rate and category contribution
• Achieve personal sales targets and personal sales statistic targets

Customer Care & CRM

• Welcome all customers ensuring a positive experience
• Build and foster genuine long-term relationships with our customers
• Process customer repairs with strong attention to detail and effective communication
• Assist/Support the resolution of any customer issues or complaints
• Actively contribute to the CRM system and meet CRM signup targets

Product Knowledge

• Become an expert across Products, Colors, Categories and Seasonal Collections
• Familiar with product functionality to be able to educate and demonstrate to customers

Visual Merchandising & Store Presentation

• Contribute to the store upkeep to ensure it presents beautifully and in-line with our VM Guidelines
• Continuously follow product presentation standards are maintained at all times
• Ensure the highest standards of housekeeping are met both on and off the sales floor
• Ensure reserves are orderly and maintained to protect the product and enable efficient stock management
• Consistently seek process improvements and implement best market practice

Ideal Candidate

Requirements:

• At least 1 - 2 years’ experience within the Retail industry in a similar position, other industry are welcome
• Demonstrated experience working towards sales targets and KPIs
• Familiar with premium and luxury sales is advantageous
• Client focused and enjoys building strong relationships
• Polished presentation with exceptional communication skills
• Positive team player who thrives on achieving team goals
• Ability to multi-task and work towards deadlines
• Contributes to a positive work environment

Ref: E9R7GKFPPS