Snaphunt Pte Ltd – Sales Administrator

Our client is a workforce solutions provider with the key aim of conducting value-based recruitment activities to their business partners in forms of regular and flexible staffing.

Their partner with their business partners from start to finish, focusing on their needs developing effective strategies and designing high quality and scalable solutions with the aim to deliver long-term sustainable results through their vast knowledge and experience of their Consultants.

• Well Established Japanese Manufacturing MNC
• Working hours: Monday – Friday (8:00am – 5:00pm)
• Salary (commensurate with experience): Up to $4,000 + AWS + Performance Bonus
• Working Location: Jurong West
• Island Wide Company Transport Provided
• Medical and Dental Insurance Provided

The Job

Your responsibilities include:

• Coordinate sales team by managing schedules, filing important documents, and communicating relevant information.
• Respond promptly to customer inquiries.
• Handle and resolve customer complaints together with the Sales team.
• Record details of inquiries, comments, complaints, and action taken.
• Price update to internal system (Monthly, quarterly, or new model).
• Manage administration (e-copy).
• Monitor sales performance (weekly) and ensure department KPIs are closely monitored.
• Generate sales report (Weekly & monthly basis).
• Monitor the sales team’s progress, identify shortcomings, and propose improvements.
• Ensure adherence to operating procedures.
• Communicate and coordinate with internal departments on sales planning.
• Other ad-hoc duties assigned.

Ideal Candidate

• Minimum Diploma in any discipline.
• At least 2 years of relevant experience.
• Possess a good knowledge of customer service principles and practices.
• Proficient in Microsoft Office applications.
• Understand of IATF 16949 requirement will be an added advantage.

Ref: 3OGD9VD6ID