Since 1999, we have worked hard to develop a comprehensive and truly unique educational programme that delivers results in the core subjects of maths, science and English.
Built around activity-based and problem-based learning, our programme enables small class sizes to explore and experiment key topics that are likely to be addressed in exams. Not only that, it is designed to nurture a positive attitude towards learning and impart essential problem-solving and communication skills that remain relevant throughout life.
Our experienced full-time teachers go above and beyond to offer support inside and outside of the classroom, including advice for each stage of your child’s learning journey.
Temporary / Part Time Admin cum Customer Service Officer
Tuition Centre in Marine Parade is looking for a temporary Customer Service Officer from 24 May 2025 till end Oct 2025
Key Responsibilities:
Customer Service:
- Greet and assist walk-in clients and respond to whatsapp inquiries.
- Provide accurate information about courses, schedules, fees, and registration processes.
- Handle feedback, complaints, or service issues in a professional and timely manner.
- Maintain student records, update enrolments, and manage systems.
- Support day-to-day administrative operations of the centre.
Sales & Marketing:
- Understand the full range of courses offered and confidently promote them to prospective clients.
- Conduct follow-ups with leads and existing clients to encourage sign-ups and re-enrolments.
Requirements:
- 1-2 years of customer service and/or sales experience (preferably in the education industry).
- Excellent communication and interpersonal skills.
- Confident, presentable, and customer-oriented with a positive attitude.
- Fluent in English and Mandarin.
- Proficient in MS Office.
Able to work on weekends (10-6pm) and Tue, Thu & Fri (1 to 9pm)
*Training will be provided.
Salary: $1800 per month with CPF
Related Job Searches:
- Company:
SmartLab Education Centre Pte Ltd - Designation:
Admin cum Customer Service Officer - Profession:
Admin / Secretarial - Industry:
Early Childhood Care and Education - Location:
Marine Parade