Six Senses Duxton and Six Senses Maxwell mark the brand’s first city hotels, celebrating local Singapore culture and history while adding a touch of playfulness to the remarkable conservation project. An easy walk apart, guests can enjoy all the amenities of both as well as the eclectic local community in between.
Both Six Senses Duxton and Six Senses Maxwell have received the Urban Redevelopment Authority Architectural Heritage Award.
• Co-ordinate with departments for transfer related issues and assist guests with transfers to and from the hotel if needed.
• Room the guest, explaining the different aspects of the guest room/ hotel services and facilities.
• Assist with delivery of guest luggage to the room.
• Coordinate guest requirements with other departments and follow up to ensure all queries are handled to maximum satisfaction.
• Ensure to obtain a credit facility / cash deposit / voucher from the guest(s) on arrival, if the guests(s) are not holding a voucher, which they supposed to have, communicated it with reservations team and follow-up before the clients’ departure.
• Ensure check guest details are inputted into Opera system.
• Check all information on registration card and cross check with correspondence for accuracy if applicable.
• Meet with the guest at appropriate times to communicate daily events, schedules and requests.
• Making arrangements for resort operated activities, restaurants, tours and other experiences.
• Handling all job orders for defects in the room / suite.
• Ensure the guest bills are checked in advance before present and issue a provisional bill.
• Offer packing service for the guest.
• Ensure to consolidate guest histories and feed into the system.
• Monitor guest comments and follow up as necessary.
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Six Senses Singapore - Designation:
Front Office Intern - Profession:
Hospitality - Industry:
Hotel and Accommodation Services