Singapore Sports & Orthopaedic Clinic – Customer Care Coordinator #SGUP #SGUnitedTraineeships

Company
Singapore Sports & Orthopaedic Clinic
bone.com.sg
Designation
Customer Care Coordinator #SGUP #SGUnitedTraineeships
Date Listed
29 Apr 2021
Job Type
Entry Level / Junior Executive
Full/Perm
Job Period
Immediate Start, For At Least 5 Months
Profession
Healthcare / Pharmaceutical / Sports
Industry
Healthcare / Fitness / Sports
Location Name
6 Napier Road, Singapore
Address
6 Napier Rd, Singapore 258499
Map
Allowance / Remuneration
$2,000 - 2,600 monthly
Company Profile

We are the Singapore Sports and Orthopaedic Clinic. We offer specialised services that deal with bone, joints, spine and trauma injury. We offer our services to all ages including the elderly and children are suitable to come here. Currently, we are located at Gleneagles Medical Centre and we have the role of the Customer Care Coordinator available for hire. 

This is tied with the SGUnited Traineeship Program. Mid-career and fresh grads are welcome to apply!

Job Description

Role Description

  • Billing, checking patient's details. past invoices, appointment records and check payment collection using Clinic Assist software
  • Differentiate between appointment booking, operating theatre, ward and other parties
  • Assist patient queries and divert calls to relevant parties
  • Advise patients whether cashless payments can be extended for their visist
  • Submit claims through various insurance portals
  • Transfer and backup photos from Whatsapp/phone and file to patient's folder
  • Prepare instruments and assist surgeon immediately for minor surgeries

Requirements

  • Able to use Microsoft Office
  • Friendly, positive, meticulous and a team-player
  • Previous service/clinical experience would be a bonus
  • Willing to learn
  • Diploma holders preferred
  • Fresh grads welcome to apply!

Working hours: Mon-Sat (half day morning only), 1 weekday off & Sunday off

Annual leave entitled (pro-rated)

This position is already closed and no longer available.  You may like to view the other latest internships here.

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