WESS is a cloud-based Business Management Software for the Beauty, Spa & Salon Industry. Starting from customer appointments at the front office, to the sales and commissions of your staffs at the back office, we help business owners manage all aspects of the business. WESS is comprehensive but yet easy to use, as it has been designed using real feedbacks by experienced beauty, spa & salon operators, just like yourself. WESS has started as a Sectoral ICT Project in 2012 for the Spa & Wellness sector in Singapore, together with IDA (Singapore) and Spa & Wellness Association Singapore (SWAS), including real beauty, spa & salon businesses that acted as the domain experts. Today, WESS is the leading business management software powering the Spa & Salon Industry.
Information and communications technology user support technicians provide technical assistance to users, either directly or by telephone, email or other electronic means, including diagnosing and resolving issues and problems with software, hardware, computer peripheral equipment, networks, databases and the Internet, and providing guidance and support in the deployment, installation and maintenance of systems
Tasks include –
- (a) answering user inquiries regarding software or hardware operation to resolve problems;
- (b) observing system functioning to verify correct operations and detect errors;
- (c) to provide software training onsite/offsite to users;
- (d) maintaining records of daily data communication transactions, problems and remedial actions taken, or installation activities;
- (e) emulating or reproducing technical problems encountered by users;
- (f) consulting user guides, technical manuals and other documents to research and implement solutions;
- (g) assisting applications programmers to develop and test software products and services.
Related Job Searches:
- Company:
Refine Solutions Pte Ltd - Designation:
Business Superhero in Ops-Intern - Profession:
Customer Service / Communications - Industry:
Computer and IT - Location:
Geylang