Antares Management Services Pte Ltd – Solutions & Project Executive (Mobility Technology)

As a subsidiary of GB Helios, Antares provides end-to-end recruitment, business process outsourcing, and market entry services designed for SMEs expanding in Singapore. We combine manpower expertise with operational and compliance support to help businesses scale sustainably and strategically. 

About the Company

Our client is a technology company that uses AI-powered route optimisation to help businesses move people and goods more efficiently.

About the Role

We are looking for a hands-on Solutions & Project Executive to manage the implementation and ongoing operations of mobility technology solutions.

You will manage projects, serve as the main point of contact for clients and coordinate with regional teams, transport operators, vendors and other partners. You will also support pre-sales activities, customer success and operational improvements.

Key Responsibilities

Project Delivery and Operations

• Manage system implementation projects from planning and testing through deployment and ongoing operations.

• Serve as the main point of contact for assigned clients.

• Manage project scope, requirements, timelines, deliverables and service quality.

• Coordinate with regional teams, clients, transport operators, vendors and other partners.

• Set up transport services through the company’s operations platform.

• Conduct system testing, operational checks and user training.

• Monitor project progress, transport operations and service KPIs.

• Track driver, vendor and customer-support performance to ensure services run smoothly.

• Identify and resolve issues promptly, escalating critical matters when necessary.

• Maintain project documentation, reports and status updates.

Pre-Sales and Solutioning

• Support product demonstrations, technical feasibility assessments and solution discussions.

• Gather client requirements and ensure proposed solutions address their operational needs.

• Prepare proposals, scope-of-work documents, presentation decks and RFP responses.

• Configure and conduct Proof of Concept projects for prospective clients.

• Ensure proposed solutions align with contractual requirements, delivery capabilities and the company’s product roadmap.

Customer Success and Process Improvement

• Provide first-line support to clients, transport partners and vendors.

• Respond to product, operational and in-app enquiries.

• Identify opportunities to improve project delivery, operational workflows and customer experience.

• Develop processes, analytics and measurable KPIs to improve service performance.

Requirements

• Bachelor’s degree in Computer Science, Engineering or a related discipline.

• One to three years of customer facing experience in project management, technology implementation and operations.

• Strong communication and stakeholder-management skills.

• Confident engaging senior client stakeholders and training users who may not be technologically savvy.

• Comfortable working with technology and learning new systems quickly.

• Organised, resourceful and able to manage multiple priorities.

• Able to remain professional and resolve issues calmly under pressure.

• Familiarity with Microsoft Office, Google Workspace, JIRA, Notion, Metabase or similar tools is advantageous.

• Able to provide occasional support outside regular working hours when required to maintain service continuity.

What We’re Looking For

• Takes ownership and works well independently.

• Customer-focused, practical and solutions-oriented.

• Able to think quickly and make sound decisions.

• Attentive to detail while keeping sight of project priorities.

• Willing to work across different functions to keep projects and operations running smoothly.

Why Join?

You will gain hands-on exposure across the full project lifecycle, from pre-sales and solution design to implementation, live transport operations and customer success.

This is an opportunity to work on real-world mobility projects while building your career in technology implementation, project management and client engagement.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Gwenneth Kirsten Wee
Reg No. R1545315 | EA: 25C3031 | UEN: 202527765K
[Antares Management Services Pte Ltd]