Rakan Riang Pte Ltd - KidZania Singapore
Guest Service Intern
Date Listed
11 Jan 2018
Job Type
Internship / Contract   ( Entry Level / Junior Executive )
Job Period
From Mar 2018, For At Least 6 Months

31 Beach View
Palawan KidZ City

Allowance /
$650 monthly
Food Services / F&B
Hotel and Accommodation Services
Company Profile

KidZania Singapore is an 81,000 square feet kid-sized indoor city where kids 4 and above are empowered to live out their aspirations as they work, learn and feel like adults through many different realistic role-play activities. KidZania partners with real-world brands to bring authenticity to the learning experience, giving kids a unique platform to develop important life skills that are not easily learned in school such as social interaction, goal-setting, independent decision-making, financial literacy and more. Packed with realistic elements, KidZania even comes complete with moving vehicles and a working economy with our very own currency. KidZania

Singapore is the first KidZania City to feature a full-wing Boeing 737 fuselage and to be located on an island resort, with the presence of 17 local brands to give guests an experience unique to Singapore’s culture.

Job Description
  • Assist and advice guests on information related to KidZania Singapore
  • Communicating with guests by face to face in a professional manner. Other communication means like telephone, email, letter with guests, will be determined through interview assessment
  • Handle guest complaints, offer effective service recovery and keep accurate records of discussions or correspondence with guests
  • Conduct guest satisfaction survey
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