Presto Drycleaners Pte Ltd – Customer Happiness & Operations Intern

Company
Presto Drycleaners Pte Ltd
prestodrycleaners.com.sg
Designation
Customer Happiness & Operations Intern
Date Listed
22 Nov 2018
Job Type
Entry Level / Junior Executive
Intern/TS
Job Period
From Dec 2018, For At Least 6 Months
Profession
Customer Service / Communications
Industry
Others
Location Name
10 Toa Payoh Industrial Park Lorong 8 #01-1213 Singapore 319062
Allowance / Remuneration
$1,000 - 1,200 monthly
Company Profile

Presto Drycleaners is made up of a team of laundry specialists who provides the utmost quality service to all garments under our care. Our company strives to be the best in the market understanding our customer needs and providing the top notch customer service in the laundry industry.

Special note from the management team

At Presto Drycleaners, there is a second generation taking over the business, and with this, there is a strong motivation to modernise and grow this company. We are looking for an contributor who have the drive to lead and create change within the old traditional laundry business.

Job Description

We are on an exciting track of change and have an opportunity for an individual to join us as a Customer Happiness & Operations Intern. You should have an excellent ability to distill fun and have a fire which burns within. As an intern, we do not expect you to have significant prior experience, but you should have an enthusiasm to tackle operational issues and customer complaints. A genuine interest in fashion, laundry and learning new things will be key to your success in this role with us.

Roles & Responsibilities

Ensure the smooth handling of communications of defects to customers
Tackle complaints and issues raised by customers
Undertake and assist on special projects with key management team for future strategic growth
Address and answer customer enquiries through calls, whatsapp and live chat
Planning of rostering for 13 to 15 employees
Coordinate and ensure that all front line staffs' needs are addressed

What can you learn?

Behind the scenes understanding of the laundry and drycleaning process
You will be working alongside our key management to learn more about the laundry industry

What’s in it for you?

Competitive allowance
Great colleagues (We are a real fun bunch of people to work with.)
Tons of snacks & tea break

Working Hours
5.5 Working Days (1/2 day Saturday)

This position is already closed and no longer available.  You may like to view the other latest internships here.

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