Pawkit Pte Ltd – Daily Operations Intern (Pet Industry)

Pawkit is a pet tech company revolutionizing pet care by offering mobile and at-home services such as veterinary care, grooming, and pet sitting. We’re looking for a proactive and detail-oriented Operations Intern to support our growing team and ensure smooth day-to-day operations as we expand.

As an Operations Intern, you will assist in managing the logistics and workflows of Pawkit’s services. This role is ideal for someone who enjoys problem-solving, thrives in a fast-paced environment, and is eager to contribute to the seamless delivery of our services.

Responsibilities:

• Scheduling and Coordination:

  • Manage and coordinate housecall appointments for veterinary, grooming, and other services.
  • Liaise with team members and customers to ensure schedules are optimized and conflicts are minimized.
    
    

• Inventory Management:

  • Track inventory levels and reorder supplies as needed.
  • Assist in maintaining accurate records of equipment, consumables, and other resources.
    
    

• Process Improvement:

  • Analyze current operational workflows and identify areas for improvement.
  • Assist in developing and implementing Standard Operating Procedures (SOPs) for service delivery.
    
    

• Administrative Support:

  • Maintain accurate records of customer bookings, team schedules, and operational metrics.
  • Support vendor management, including tracking service agreements and payments.
    
    

• Customer Support:

  • Assist with resolving operational issues related to customer appointments or services.
  • Communicate updates or changes to customers in a timely manner.

Requirements:

• Passion for Pets: A love for animals and enthusiasm for the pet care industry.
• Organizational Skills: Highly organized with strong attention to detail.
• Proactive and Reliable: Ability to manage multiple tasks and work independently.
• Problem-Solving Mindset: Eager to identify challenges and propose practical solutions.
• Tech-Savvy: Comfortable using scheduling tools, spreadsheets, and basic office software.
• Excellent written and verbal communication skills.
• Prior experience in operations, logistics, or coordination is a bonus but not required.

Perks of the Internship:

• Gain hands-on experience in operations and logistics within a growing pet care company.
• Work in a pet-friendly, supportive, and dynamic team environment.
• Flexible work arrangements with hybrid options (at least 3 days in the office per week).
• Regular 5 working days per week.
• Opportunity to transition into a full-time role based on performance.