Papilla Hair Pte Ltd – Front Desk Executive / Customer Service Executive (Retail)

Papilla Hair Pte Ltd
Front Desk Executive / Customer Service Executive (Retail)
Date Listed
05 May 2023
Job Type
Entry Level / Junior Executive, Experienced / Senior Executive
Job Period
Immediate Start, Permanent
Customer Service / Communications
Beauty Services
Location Name
Orchard Road, Takashimaya Shopping Centre, Singapore
391 Orchard Rd, Singapore 238872
Allowance / Remuneration
$2,000 - 2,700 monthly
Company Profile

Papilla Haircare is a specialised hair loss and scalp treatment centre in Singapore that focuses on hair-regrowth therapies and treatments for all kinds of scalp concerns. Our unique selling point is our science-based approach to providing solutions for hair loss issues, with a team of doctors and scientists providing the technology and know-how behind our protocols and programs. 

Job Description

Job Highlights

  • Career Growth Opportunities
  • Friendly Working Environment
  • Attractive remuneration package with Commission 
  • Located in Orchard Central, Taka

Job Description


  • Answer front desk phone calls for Papilla Hair Pte Ltd
  • Attend to all customers issues and provide accurate, appropriate, and immediate responses, ensuring complete customers satisfaction on the social media platform.
  • Organize and schedule customers’ appointments.
  • Acknowledge and greet guests entering and leaving the facility.
  • Basic customer registration, financial billing, and cashier.
  • Attending to customers' pre & post-consultation enquiries
  • Monitor and manage inventory. 
  • Purchase retail stocks and salon-use stocks when necessary
  • Administer, record, and maintain customer records and files.
  • Performed regular follow-ups on the customer to upkeep customer care.
  • Always maintain safety standards and cleanliness of the salon.
  • Other ad-hoc administrative duties.


  • Service-oriented and positive attitude
  • Required Skill(s): Fluent in English (Both written & spoken), Experience in Hair Scalp/ Hair Restoration will be an advantage.
  • Fresh graduates are welcome to apply as training will be provided.
  • Monthly Regular Day Off -6 days
  • Comfortable in retail operational hours which includes weekends and public holidays.
This position is already closed and no longer available.  You may like to view the other latest internships here.

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