PACE OD Consulting Pte Ltd – Customer Relations Management & Operations Intern

Company
PACE OD Consulting Pte Ltd
pace-od.com
Designation
Customer Relations Management & Operations Intern
Date Listed
02 Oct 2023
Job Type
Entry Level / Junior Executive
Full/PermPart/TempIntern/TS
Job Period
Immediate Start, For At Least 3 Months
Profession
Customer Service / Communications
Industry
Consultancy
Location Name
1 Commonwealth Lane, Singapore
Address
1 Commonwealth Ln, Singapore 149544
Map
Allowance / Remuneration
$800 - 1,500 monthly
Company Profile

Advancing Real OD Practice

Organisation development is often interpreted as human resource management and development. The truth is, it is much more than that. Organisational theorist, Richard Beckhard, defined OD as an endeavour that is "planned, organisation-wide, and managed from the top, to increase organisation effectiveness and health through planned interventions in the organisation's 'processes', using behavioural-science knowledge."

We strive relentlessly to help build transformational organisations that develop their leaders and people to be truer and greater versions of themselves. We perform the roles of OD doctors, coaches, facilitators, researchers but most of all, we are friends to our clients. At PACE, we are committed to advancing Real® organisational development (OD) practice, positively impacting organisations we work with.

We confront business realities with humility, courage and maturity. We are authentic in all our dealings and relationships. We articulate the truth with courage and embrace adaptive actions instead of defensiveness.

Job Description

PACE OD Consulting is looking for a passionate CRM & operations intern interested in working on a hybrid role, observing & assisting with maintaining the financial integrity of the business along with dynamic operations for client projects internationally.

Key Results Areas Of The CRM & Operations Intern

Customer Relationship Management

  1. Exposure & hands-on practice in customer care initiatives to strengthen customer relationships
  2. Executing CRM initiatives to ensure the implementation of our OD services beginning from contract endorsement to completion of service delivery
  3. Managing PACE OD schedules for training and consulting services

Operations

  1. Provide operations support to our team of OD consultants/facilitators
  2. Liaise with supplier and manage procurement functions
  3. Perform in-house print production for learning materials and publications
  4. Handle Ad Hoc reports and duties as assigned

Financial Initiativeswhile the intern may not be exposed to the full set of accounts, the intern can expect to work on, and with a supervisor to prepare the following:

  1. Sales forecast, cashflow forecasts 
  2. Weekly and monthly cashflow reports
  3. Quarterly and annual forecasts
  4. Recommending and sourcing for Business Support Initiatives
This position is already closed and no longer available.  You may like to view the other latest internships here.

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