ONE°15 Marina Sentosa Cove, Singapore – Membership Intern

Responsibilities:

• Provide administrative support to the Membership department.
• Maintain database associated with membership with accurate and current information.
• Complete all appropriate paperwork and procedures in a timely manner for all new and resigned members, absent members, as well as member changes.
• Duties include but are not limited to attending to email communication, handling telephone inquiries, processing membership applications, generating reports, database maintenance, documentation filing & distribution, and answering routine correspondences.
• Effective communication between the club and members.
• Assist in communicating and coordinating information between the club and the members.
• Assist with membership events.
• Preparing all new members’ membership kits
• Strict compliance to standard operating procedures
• Assist other departments and staff members as time permits, and perform other duties as assigned by supervisor.

Requirements:

• Experience in customer service will be an added advantage.
• Meticulous and resourceful.
• Good interpersonal and communication skills.
• Good organizational and time management skills.
• Proficient in Microsoft Office.