No Signboard Holdings Ltd – Assistant Operations Manager

Our prestige brand had humble beginnings in 1970s, when our founder Mdm Ong Kim Hoi, opened its first seafood hawker stall at Mattar Road Hawker Center.

No Signboard Seafood continue to gain a loyal followings, and well-known for serving only the freshest seafood cooked to perfection, with signature dishes like Singapore Chilli Crab and White Pepper Crab capturing the hearts of locals and oversea customers.

Today, No Signboard Seafood owns and operates three restaurants which are strategically located at the iconic places across Singapore such as Esplanade, Clarke Quay and VivoCity.

Job Description

• Responsible for the effective operational management of the restaurant
• Oversees the effective development & performance management of employees
• Induct, mentor & train junior staff to achieve guest satisfaction
• Enhance customer service quality by ensuring action plans are carried out
• Handle customer complaints with care & provide service recovery options
• Maintain high standards of quality control, hygiene, health & safety

Requirements

• Candidate must possess at least Primary/Secondary School/"O" Level in any field
• Able to converse in English & Mandarin eloquently
• At least 2 Year(s) of working experience in the related field is required for this position
• Required Skill(s): Business Intelligence, Customer Service, Guest Satisfaction, Leadership, Management
• Preferably Senior Executive specialized in Food/Beverage/Restaurant Service or equivalent