Neuron is the leading shared micromobility operator in Australia and New Zealand and the company has also expanded into the United Kingdom, South Korea and more recently Canada. We partner with cities to connect people and places in a safe, convenient and fun way. We are driven to help the world build a more prosperous and sustainable future through new ways of moving and connecting.
Neuron launched the world's first docked e-scooter in Singapore in 2016 and the first shared e-scooter programme in 2017. We develop our own industry-leading e-scooters, which are purpose built for sharing and safety. We also set the industry standard for technology that manages them. Neuron has launched an impressive range of world firsts, particularly when it comes to safety. We currently operate in ten cities across ANZ, three in the United Kingdom, three in South Korea and most recently have successfully launched in four cities in Canada.
Our Values
Make It Happen
Drive to deliver results with the highest impact and be committed to follow through. Continuously optimise through collaboration to achieve the best collective outcomes.
Be Proactive
Take active steps and be the driver to improve things, for yourself, your team and the cities we serve. Relish the chance if this leads you outside your normal scope.
Trust Facts Over Opinions
Decisions should be evidence-based. Assess situations fairly, using reason and logic rather than unverified opinions wherever possible.
Stay Curious
Ask questions, challenge assumptions, learn from mistakes and be ready to leave behind what you thought you knew before.
Do More With Less
Both time and resources are finite. Balance your priorities and think strategically about how you can maximise your impact and the return on investment of your resources.
What You’ll Do:
Research
- Conduct independent research focusing on competitive analysis, social listening and benchmark studies.
- Communicate findings and generate actionable insights to fact check with business, then ideate with the Design team to improve product experience.
- Define a repository to consolidate product discovery insights found for both internal and external users.
- Evaluate the usability of product flows or product functionalities, validate hypotheses with research and data.
Design
- Update design documentation (content guidelines, design guidelines, motion guidelines), product pattern library and asset libraries.
- Work cross-functionally with design, engineers and product managers by providing constructive, creative yet thoughtful solutions from the user's perspective.
- Prepare design handoff items for implementation.
- Desk check coded products, prepare feedback and liaise with engineers to ensure design intents are properly implemented.
What You’ll Need:
- Academic background in a related field to social sciences, research, ethnography, HCI or design
- Prior heavy involvement in research projects/assignments/roles would be an added advantage.
- Interest in UX research and product design
- Able to write clearly and informatively in English (other languages are a plus)
- Able to derive insights from complex information and/or large amounts of data
- A naturally curious person who can ask, as well as answer product and user experience related questions
- A highly accountable, independent, organised and resourceful individual
- A open-minded and highly adaptable individual who is swift in picking up new concept and skills
- A sole contributor, who can also collaborate with a team.
- Ability to respond positively to potential shifting priorities, demands, and timeline
- Decent understanding of web and mobile UI interactions and/or coding environments
- Full-time intern, 3-6 months preferred
- Part-time interns who can commit at least 3 working days a week are also welcome to apply
- Please state your availability clearly in the comments section (start date, end date, part-time or full-time)
Related Job Searches:
- Company:
Neuron Mobility - Designation:
Product Designer (Digital) Intern - Profession:
Design / Creative - Industry:
Public Transport - Location:
Queenstown