NEU Industries Pte Ltd – Admin cum Customer Service Executive

NEU Industries Pte Ltd is established in Singapore in April 2008, distributing medical and pharmaceutical products to hospitals, nursing homes and pharmaceutical manufacturing companies. Products include chemicals, patient trolleys, medical machines, surgical instruments medical pulps consumables, and rehabilitation products. We work closely with end-users to design consumable products to meet their needs.

Headquartered in Singapore and having regional offices in Thailand and Malaysia, NEU Industries is poised to bring forth innovative products and solutions close to hospitals and nursing homes.

• Respond promptly to customer inquiries via emails, telephone calls or social media platforms
• Provide pricing and delivery information
• Process orders, shipments, invoices and filing
• Receipts of incoming shipments
• Handle overseas customers and affiliates' shipment and admin requirements.
• Organize workflow to meet customer time frames
• Schedule deliveries
• Direct customer requests and issues to the related department
• Keep records of customer interactions and transactions
• Manage administration matters
• Support, communicate and coordinate with the Sales team and internal departments