At MCI, we believe that when people come together, magic happens.
MCI is an independently owned company with headquarters in Geneva, Switzerland and a global presence. Our +2,500 professionals in 60 offices and 31 countries work with clients across Europe, the Americas, Asia-Pacific, India, the Middle East and Africa.
Our business is founded on the human insight: When people come together, magic happens. Bringing people together to build communities and creating experiences is the DNA of our company.
The Program Coordinator-Incentive Marketing Coordinator assists the Account Manager in managing different Performance Improvement (PI) programs which could take the form of Web, Promotions, Communication Management, Creatives, Incentive Trips, Reporting and Budget Management. The role includes providing administrative and operational support for clients’ multiple marketing programs.
Administration, IT & Tools (70%)
• Full management of program emails and enquiries, handling email correspondence with program stakeholders or program participants, answering of phone enquiries from program participants, forwarding program or client related messages to relevant parties, and liaise all forms of communications for program support
• Managing program communications, including contents, designs and implementations (e.g. edm broadcast or collaterals productions and distribution)
• Preparation of program reports
• Supporting program activities review and any validation process of program operations
• Sourcing of program rewards items and fulfilment processing
• Process program information and data completion on system tools
• Create, maintain and update program participants records
• Facilitate the sending acknowledgement of customers’ e-mails, letters and online ordering of which computing the details of the order on computing system after making the necessary checks.
Project Management (30%)
• Management of client billing and supplier payments
• Generate business plans and proposals upon requests
• Manage all operational elements of given clients projects; e.g. points based web platforms, communications collaterals, rewards fulfilment, incentive trips, etc
• Research on opportunities to implement MCI PI services
Related Job Searches:
- Company:
MCI Group Asia Pacific Pte Ltd - Designation:
Program Coordinator - Incentive Marketing - Profession:
Admin / Secretarial - Industry:
Finance - Location:
Kallang