Mama Shelter Singapore – People & Culture Internship

About Mama Shelter Singapore

Mama Shelter is more than a hotel—it's a vibrant lifestyle destination where people, culture and creativity come together. Our People & Culture team plays a key role in attracting, developing and supporting the talented individuals who bring the Mama experience to life.

We are looking for a motivated and people-oriented Human Resources Intern who is eager to gain hands-on experience across the full employee lifecycle in a fast-paced hospitality environment.

Job Summary

The Human Resources Intern will support the People & Culture team in recruitment, onboarding, employee engagement, training coordination, HR administration and compliance. This internship offers broad exposure to HR operations within an international hospitality brand.

Key Responsibilities

Recruitment & Talent Acquisition

• Assist in posting job advertisements across recruitment platforms.
• Screen resumes and coordinate interview schedules.
• Communicate with candidates throughout the recruitment process.
• Prepare interview packs and maintain recruitment records.
• Participate in career fairs and employer branding activities.

Onboarding & Offboarding

• Prepare employment documents and onboarding materials.
• Coordinate new hire orientation and induction programmes.
• Ensure employee files and HR records are complete and up to date.
• Support exit interview scheduling and offboarding administration.

HR Administration

• Maintain accurate employee records in the HR Information System (HRIS).
• Assist with leave, attendance and personnel documentation.
• Prepare HR letters, reports and filing.
• Support document control and compliance with company policies.

Employee Engagement

• Assist in organising staff events, celebrations and recognition programmes.
• Support employee communication initiatives.
• Help coordinate wellness, learning and engagement activities.
• Gather employee feedback and assist with engagement surveys.

Learning & Development

• Coordinate internal and external training programmes.
• Track training attendance and maintain training records.
• Assist in preparing training materials and presentations.

HR Projects

• Support policy reviews and SOP documentation.
• Conduct research on HR best practices and industry trends.
• Assist with manpower reports, organisational charts and workforce planning.
• Participate in special HR and organisational development projects.

Requirements

• Currently pursuing a Diploma or Degree in Human Resource Management, Business, Psychology, Hospitality or a related discipline.
• Passionate about people, culture and organisational development.
• Strong interpersonal and communication skills.
• Organised, detail-oriented and able to maintain confidentiality.
• Proficient in Microsoft Office (Excel, Word and PowerPoint).
• Willing to learn HR systems and digital tools.
• Able to multitask and work independently in a fast-paced environment.

What You'll Gain

• Hands-on exposure to the HR function within an international lifestyle hospitality brand.
• Experience across recruitment, HR operations, employee engagement and learning & development.
• Mentorship from experienced People & Culture professionals.
• Opportunity to contribute to real business projects and organisational initiatives.
• A strong foundation for a future career in Human Resources or Hospitality Management.