LittleLives Inc Pte Ltd – Customer Success Intern (Angel)

Company
LittleLives Inc Pte Ltd
littlelives.com
Designation
Customer Success Intern (Angel)
Date Listed
19 Jan 2018
Job Type
Entry Level / Junior Executive
Intern/TS
Job Period
Immediate Start, For At Least 3 Months
Profession
Customer Service / Communications, Education / Training, IT / Information Technology
Industry
Computer and IT, Public Service / Education / Publishing
Location Name
33 Liang Seah Street #02-01/02
Allowance / Remuneration
$700 - 1,000 monthly
Company Profile

LittleLives is focused on creating software to help educators create a paperless and streamlined environment, making running preschools more manageable!

LittleLives has been ranked the number 1 provider of “Software as a Service” (SaaS) by Association for Early Childhood Educators Singapore (AECES). With a clientele of more than 750 preschools in Singapore and nearly 100 in Malaysia using their services daily, LittleLives holds a wealth of IT know-how and experience, coupled with a spirit of innovativeness, in designing IT solutions to serve the operational needs of schools.

Be part of a team that is proud of the LittleLives Dream to 'Love Educators. Connect Schools. Modernise Education.'

Job Description

Roles & Responsibilities

The Customer Success Specialist (Angel) Intern in LittleLives Inc has a very exciting role to play in supporting and maintaining client relations.

What you will be doing:

  • As our frontline support staff, you will be equipped with product software knowledge, ready to answer the queries of our clients
  • Manage users' happiness by providing personalised training and support
  • Be a listening ear to our users and gather feedback from the ground to be relayed to the Developers Team (Builders) for product enhancements
  • Suggest your own creative ideas on how to improve our product and services, and be in charge of the growth of your own projects
  • Be part of the Angels' mission to spread love in preschools


Skills & Requirements

We're looking for someone who

  • Has a friendly and patient personality
  • Is eager to learn and master intricate systems
  • Possesses an eye for detail
  • Enjoys collaborating with others 
  • Has excellent communication skills
  • Has strong internal motivation and will to succeed
  • Bonus: Prior experience in early childhood or customer support

Applicants from any course of study are welcome to apply!


Here's What You can Achieve with us:

  • Personal and professional growth 
  • Freedom and independence to kick start and pioneer own projects for the betterment of our products and services 
  • Travel opportunities in regions we have expanded into
This position is already closed and no longer available.  You may like to view the other latest internships here.

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