LittleLives is focused on creating software to help educators create a paperless and streamlined environment, making running preschools more manageable!
LittleLives has been ranked the number 1 provider of “Software as a Service” (SaaS) by Association for Early Childhood Educators Singapore (AECES). With a clientele of more than 750 preschools in Singapore and nearly 100 in Malaysia using their services daily, LittleLives holds a wealth of IT know-how and experience, coupled with a spirit of innovativeness, in designing IT solutions to serve the operational needs of schools.
Be part of a team that is proud of the LittleLives Dream to 'Love Educators. Connect Schools. Modernise Education.'
Roles & Responsibilities
The Customer Success Specialist (Angel) Intern in LittleLives Inc has a very exciting role to play in supporting and maintaining client relations.
What you will be doing:
- As our frontline support staff, you will be equipped with product software knowledge, ready to answer the queries of our clients
- Manage users' happiness by providing personalised training and support
- Be a listening ear to our users and gather feedback from the ground to be relayed to the Developers Team (Builders) for product enhancements
- Suggest your own creative ideas on how to improve our product and services, and be in charge of the growth of your own projects
- Be part of the Angels' mission to spread love in preschools
Skills & Requirements
We're looking for someone who
- Has a friendly and patient personality
- Is eager to learn and master intricate systems
- Possesses an eye for detail
- Enjoys collaborating with others
- Has excellent communication skills
- Has strong internal motivation and will to succeed
- Bonus: Prior experience in early childhood or customer support
Applicants from any course of study are welcome to apply!
Here's What You can Achieve with us:
- Personal and professional growth
- Freedom and independence to kick start and pioneer own projects for the betterment of our products and services
- Travel opportunities in regions we have expanded into
Related Job Searches:
- Company:
LittleLives Inc Pte Ltd - Designation:
Customer Success Intern (Angel) - Profession:
Customer Service / Communications, Education / Training, IT / Information Technology - Industry:
Computer and IT, Public Service / Education / Publishing