L&H Food Enterprise Pte Ltd – Marketing & eCommerce Intern / Executive

Marketing Job Scope

• Manage company’s social platforms (Instagram, Facebook, Tik Tok)
• Manage influencer marketing, community management, and partnerships matters
• Email marketing/Electronic Direct Mail (EDM)
• Social media calendar planning
• Campaign execution including the creation of high-quality digital marketing assets such as social media content, banners and assets for paid digital ads, emails and e-newsletters, infographics, landing pages as well as printed collaterals such as brochures, banners, etc
• Work with our partners on marketing campaigns, including providing marketing assets and customised landing pages based on campaign requirements
• Work with influencers and ambassadors to build the brand
• Monitor, analyse and deliver marketing campaigns (online & offline) to optimise and improve marketing efficiency
• Meta ads and google ads management
• Copywriting
• Photography & videography
• Other marketing duties assigned

E-Commerce Job Scope:

• Manage company’s e-commerce platforms. (Shopify, Lazada, Shopee, Redmart, Fairprice Online, Grabfood, Foodpanda, Deliveroo and many more)
• Maintain product listings and images on these platforms
• Plan, create and run campaigns on the e-commerce platforms. (Black Friday Sales, 11.11, GSS, and etc)
• Ensure pricing and promotion are similar across all platforms
• Ensure all products SKUs stock level listed on e-commerce platforms are healthy
• Prepare and pack all incoming e-commerce orders
• Manage and ensure delivery fulfilment on incoming e-commerce orders (Delivery to customer place or self collection management)
• Ensure payments and refunds are managed accordingly
• Provide customer service and enquires from the platforms
• Liaising with our operations and delivery departments to ensure customers orders are delivered in a fast and timely manner
• Preparing of monthly e-commerce sales report
• Analyse results and improve sales campaigns
• Other e-commerce duties assigned