Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it!
Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday. With 1600+ employees spread across SEA and LATAM, our 10-year old company has reached unicorn status in 2018, is well funded by prominent VCs and has kept growing at tremendous speed since.
Our strength lies in our internal values, namely Passion in serving local communities, empowering SMEs and our driver partners, Execution and Grit because that is how we differentiate ourselves by never giving up and striving for excellence, and Humility - awareness in ourselves to learn from others and never stop improving.
At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs. Our vision is to bring communities closer and make city life easier by allowing fast and convenient circulation of goods. We realize this vision with a ‘glocal’ approach, building a robust operations team to adapt our product to local networks of businesses and delivery contractors. At the same time, we have ambition to build an international brand by establishing an even more global presence.
About the Role
We are looking for a detail-oriented and proactive Operations Intern to support our Driver Operations team. You will play a key role in maintaining accurate records and ensuring seamless financial and operational processes through regular reconciliations and cross-functional collaboration. Gain firsthand experience in how a platform business operates, particularly in delivery logistics and client management - critical functions in the delivery and mobility space.
Duration
6 months full-time (preferred)
What you'll do
- Perform daily, weekly, and monthly reconciliations of transactions, payments, and financial records
- Investigate and resolve discrepancies using internal systems and tools
- Collaborate with cross-functional teams (e.g., Finance, Business Development) to gather data and resolve issues
- Prepare and maintain reconciliation reports with clear documentation of adjustments and resolutions
- Support month-end and year-end close processes by ensuring all reconciliations are completed accurately and on time
- Continuously review existing reconciliation processes to identify areas for automation and efficiency improvements
- Ensure compliance with internal policies and external regulatory requirements
- Any other adhoc tasks as required by business needs
What we seek
- Studying Business Administration, Operations Management, Logistics, or related fields
- Strong analytical skills with attention to detail
- Proficiency in Microsoft Excel or Google Sheets
- Excellent communication and interpersonal skills
- Proactive attitude and eagerness to learn
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Lalamove Singapore - Designation:
Business Operations Intern - Profession:
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Geylang