Kydon Holdings Pte Ltd – Customer Success Intern

Company
Kydon Holdings Pte Ltd
kydongrp.com
Designation
Customer Success Intern
Date Listed
15 Apr 2020
Job Type
Entry Level / Junior Executive
Intern/TS
Job Period
From 04 May 2020, For At Least 3 Months
Profession
Marketing / Public Relations
Industry
Location Name
Jurong Town Hall Road, The JTC Summit, Singapore
Address
8 Jurong Town Hall Rd, Singapore 609434
Map
Allowance / Remuneration
$1,000 monthly
Company Profile

Kydon is a leading digital learning agency offering advanced learning technology solutions and custom digital learning content.

We help corporations and educational institutions achieve their business goals by infusing innovative technologies and digital training content to create impactful personal and team learning opportunities with positive business outcomes.

Our expertise and thought leadership in the full spectrum of digital learning solutions provide our clients a seamless experience in having all their organizational learning needs met.

Job Description

1. Manage the contract staff from as they upload / digitize content on, with the responsibility of training any additional contract staff

2. Conduct quality assurance on their work, and providing support if there's troubleshooting etc needed

3. Support the building of our platform's knowledge base / support system (creating entries in the help desk, e.g. 'How to sign up') 

4. Support content seeding on our platform - this is basically a short-term project where we want to build content on our platform that will help pull in users, e.g. quick guide to creating FB ads, etc. The knowledge will be structured by his/her mentor or whoever else is working on this, the intern supports by creating the content

This position is already closed and no longer available.  You may like to view the other latest internships here.

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