NTUC Enterprise is the holding entity and single largest shareholder of the NTUC Social Enterprises. NTUC Enterprise aims to create a greater social force to do good by harnessing the capabilities of the social enterprises to meet pressing social needs in areas like health and eldercare, childcare, daily essentials, cooked food and financial services. Serving over two million customers, NTUC Enterprise wants to enable and empower all in Singapore to live better and more meaningful lives.
Kopitiam, a household name in the F&B sector is the latest addition to our family of NTUC Social Enterprises.
Reporting to the Head of FCH (Food Courts, Coffee Shops, Hawker Centres) the team lead position calls for an individual with vast experience in managing multi chain, multi level food and beverage operations with deep set knowledge in food stalls leasing. The position requires a proven achievement of a high level in business performance, quality tenants and operations excellence, adding value to all stakeholders in the system
The position provides candidates the opportunity to showcase their experience and skill sets leading projects determined by the Reporting Officer and/or the management,and achieving operational excellence in collaboration with key divisional heads and peers across Food Services.
Key Responsibilities
Leading and executing key operational performance indicators for FCH system-wide
Securing and nurturing key customers both short and long term for the business
Leading key FCH projects with clear objectives on outcome
Training and development of future key leaders on operational excellence
Be part of key member in all FCH initiatives
- Formulate/review of operations procedures to drive overall efficiency and effectiveness of the food and beverage operations through process improvement
Qualifications
- At least 15 years experience in food court & food and beverage operations, 5 years of which at leading position
P&L responsibility for assigned aspects of the FCH business Competencies, Skills, Experience
Financial and data analytical skills
Experienced in managing and leading a team of key operational and functional team members both locally and overseas
Project (renovation) management experience spanning space sizes between 4,000 sqft to 17,000 sqft
Familiar with kitchen design, flow and ergonomics with in depth M&E knowledge with ability to coordinate with consultants and designers
Wide connectivity with B2B customers and contents curations
Tenants’ management experience including but not limited to; credit management
Good connectivity and cordial relationship with various landlords
Related Job Searches:
- Company:
Kopitiam Investment Pte Ltd - Designation:
Operations Manager (Head of Agile Team) - Profession:
Food Services / F&B - Industry:
Others