Juss Solutions Group Pte Ltd – IT Assistant Technical Manager

Responsibilities:

• Lead the local IT Department managing projects and the daily operations on data centre, servers, network infrastructure, cybersecurity, desktops and applications;
• Design and implement network infrastructure and cybersecurity measures to meet new business requirements and applications. Perform server consolidation and virtualization to replace aging servers;
• Manage the local data centre (CMS, FM200, UPS, CCTV);
• Liaise with potential and existing clients to understand their cybersecurity requirements to design and propose appropriate solutions;
• Design and update IT policies and procedures, perform vulnerability assessments, penetration tests and baseline hardening to meet their requirements of SSAE-18 certification, global IT standards and clients’ cybersecurity needs;
• Work with the Management and stakeholders to update the BCP/DR plan to meet new business requirements;
• Provide 2nd level support for the team of IT engineers. Escalate issues to vendors for quick resolution, schedule monthly servers’ maintenance, deploy upgrades/patches for systems and applications, perform system and cybersecurity monitoring;
• Assist in designing and implementing automated operations processing to improve effectiveness and efficiency of the team;
• Lead and ensure key group IT standards are followed to improve overall infrastructure stability and maturity;
• Project management such as overseeing entire project and preparing project schedule (Gantt Chart), etc.;
• Maintain relationship between customers and Juss Solutions Group.

Requirements:

• Degree in Computer Science/Information Technology or equivalent preferred;
• Minimum 10 years’ of IT experience with at least 5 years in a managerial position;
• Possess CCNA / CCNP certification will be highly valued;
• Experience in managing internal and external IT security audits is preferred (e.g. SSAE-18, MAS TRM, global audits, clients’ audits, etc.);
• Strong technical background in cybersecurity and network technology and management, i.e. firewalls, IDS/IPS, VPN, NAC, MDM, SIEM, routers, switches, antivirus, patch management, privilege access management, end point security, etc.;
• Proficient in Microsoft products which include Windows Server 2016/2019, SQL, Microsoft 365, migration & upgrade of Active Directory, GPO, DNS, DHCP, etc.;
• Hands-on experience in administration of backup and recovery solution such as Veeam or Veritas , SCCM, VMWare, Citrix, Cisco & HPE switches, SAN, etc.;
• An advantage if candidate possess a Class 3 driving license.