Jacobson Global Logistics (S) Pte Ltd – Sales Executive (Freight Forwarding)

Headquartered in Singapore, JGL Worldwide is a leading 3PL group helmed by a team of industry veterans with a solid foothold in South East Asia. We provide a vast selection of warehousing, air and ocean freight, local and international distribution and value-added upstream supply chain services.

With 10 offices in South East Asia and strong partnerships globally, the global network JGL Worldwide has built brings accessibility and opportunity to all our clients. With a customer-centric approach, we place top priority in listening and providing you with solutions to your supply chain.

At JGL, our tagline is “We deliver it like it’s our own”. Driven by a culture of service excellence, JGL Worldwide is ever ready to be of service to you: partnering you in your shipping, logistics and supply chain.

Duties/Responsibilities:

Identify new businesses and grow relationships that assist in revenue generation within assigned verticals

Analyse market needs and opportunities in key accounts within assigned verticals

Engage potential customers via telemarketing and face-to-face visits to explore solutions and address their needs

Review customer needs and develop co-created solutions to enhance offering and competitiveness

• Provide quotations to customers

• Negotiate charges with external stakeholders and ensure payment for our services from external stakeholders

• Plan and monitor delivery of logistics services and ensure operational excellence

• Develop intervention strategies to mitigate gaps in delivery of logistics services

• Drive customer attraction and retention strategy to improve customer loyalty

• Determine and achieve sales target

• Resolve customer relationship management conflicts

• Implement appropriate solutions to address customer queries based on sales or customer management knowledge

 Education and Experience:

Diploma or equivalent qualification

At least 1 year of relevant working experience