Innoquest Diagnostics Pte Ltd – Full-time IT Helpdesk Executive

Innoquest Diagnostics is Singapore’s fastest-growing private laboratory. It is CAP-accredited and offers the full scope of clinical laboratory services and remains committed to continuous quality improvements. The Company employs over 450 employees and provides medical testing in all disciplines to medical practitioners, processing tests for over 1 million patients annually. Innoquest Diagnostics is part of the Pathology Asia Holdings (PAH) group of companies which operates across Singapore, Malaysia, Vietnam and Australia. PAH operates 7 clinical laboratories in Singapore and services over 3,000 clinicians in Singapore. Innoquest Diagnostics offers excellent career opportunities for individuals who are highly motivated, resourceful and have a positive work attitude. If you are such a person, you should apply for the following position in our full-service laboratory.

Job Description

• Responsible for providing IT helpdesk support to end users on IT hardware and software problems, and support on IT Infrastructure to resolve them in a timely manner.
• Provide IT/End-user support (setup and deploy computers, IT equipment, software patches, troubleshooting, etc.),
• IT assets management (computers, IT devices, IT equipment, software, warranties, etc.)
• IT administration (reports, documentation, records, instruction manuals, conduct user training, etc.)
• Setup accounts/workstations and support various softwareSupport IT infrastructure (Office network, etc.)
• Other departmental or company-assigned duties.

Job Requirement

• Higher Nitec / Diploma in Information Technology, Information Systems, Computer Engineering, Computer Science or equivalent.
• At least 2 years of working experience in IT support or any relevant experience.