iCOMPASS is an award-winning ISO 27001-certified regulatory technology company focused on modernizing compliance for financial institutions through intelligent automation. Founded by experienced compliance professionals, former regulators, and technologists, the company blends deep regulatory expertise with advanced AI to address real-world compliance challenges. Its flagship product, ULTRA*, is a next-generation compliance operating system that streamlines policy creation, regulatory change management, AML/KYC, personnel compliance, training, and financial reporting. iCOMPASS helps both large institutions and resource-constrained firms replace outdated spreadsheets and fragmented tools with scalable, auditable solutions. The company is committed to delivering forward-looking compliance platforms that keep pace with an evolving global regulatory landscape.
Role Description
We are currently expanding our regional team and would like to invite talents to join us. The candidate will support the planning and execution of marketing campaigns, digital content, social media, and event support, to drive awareness and engagement. Day-to-day responsibilities include but not limited to coordinating marketing assets, presentations, updating sales collateral, organising outreach events, tracking performance, and collaborating with sales and product teams. The role also involves providing responsive client support by handling inbound inquiries, assisting with onboarding and product walkthroughs. The specialist will gather client feedback, identify common issues or feature requests, and work closely with product and compliance teams to enhance the overall client experience.
Qualifications
- Marketing and communications skills
- Client support experience, with strengths in customer service, troubleshooting, and managing inquiries through CRM or helpdesk tools.
- Strong written and verbal communication skills, including the ability to translate complex concepts into clear, concise language.
- Organizational and project coordination skills, with attention to detail and the ability to manage multiple tasks and deadlines.
- Familiarity with B2B SaaS, financial services, or regtech environments, or a strong interest in regulatory and compliance topics.
- Experience using AI tools.
- Proficiency with common business and collaboration tools.
- Bachelor’s degree in Marketing, Business, Communications, or a related field, or equivalent practical experience.
- Experience with marketing automation, CRM platforms, or basic data analysis is a plus.
Kindly note that only shortlisted candidates will be notified.
Agent Note This position is posted on behalf of a client by a third party agent.
Related Job Searches:
- Company:
iCOMPASS Pte Ltd - Designation:
Marketing Executive - Profession:
Marketing / Public Relations - Industry:
Artificial Intelligence / Smart Automation - Location:
Downtown Core