Helpling Singapore – Operations Management Intern

Helpling Singapore
Operations Management Intern
Date Listed
10 Mar 2023
Job Type
Entry Level / Junior Executive
Job Period
Immediate Start, For At Least 3 Months
Customer Service / Communications
Computer and IT
Location Name
Work from Home
Allowance / Remuneration
$800 monthly
Company Profile

Helpling is the No.1 online platform for premium home services in Europe and Asia-Pacific. Currently operating in 7 strategic markets: Denmark, France, Switzerland, Italy, UK, Ireland & Singapore, Helpling offers an online platform where customers can easily book and pay for cleaning, gardening, and other household services. Helpling matches service providers with customers and ensures that the service is carried out to the customer's satisfaction. We aim to make it convenient and hassle-free for people to access reliable and professional home services

Job Description

Operations Management Intern (Immediate Vacancy)

As an Operations Management intern, you will be responsible for working alongside the Partner Management team in managing the daily operations of our company, specifically focusing on ensuring the success of our blue-collar worker provider base. Throughout the internship, you will gain practical experience in dealing with strategic and operational hurdles associated with scaling up the business, while also learning how to manage a large provider base with the help of technology. This dynamic and challenging internship will provide you with ample opportunities for personal development and professional growth.


  • Assist in addressing service-related issues that arise on a daily basis and ensure that our providers adhere to our standards of excellence

  • Analyze data on current projects, identify bottlenecks and make improvements 

  • Develop action plans and strategies to facilitate continued improvement of service standards

  • Coordinate team-building events for providers

  •  Other duties and projects as assigned 

Ideal Candidate:

  • ITE / Diploma / Undergraduate in any field (business-related is a bonus)

  • You possess a methodical approach to work, coupled with strong logical reasoning skills and an ability to work independently

  • You have a practical mindset, can prioritize tasks efficiently, and are adept at taking a hands-on approach to work

  • You are comfortable with utilizing technology to achieve your goals 

  • You are a highly energetic, self-motivated and results-driven person who takes full ownership of your responsibilities

  • You are a fast learner with a positive attitude

This position is already closed and no longer available.  You may like to view the other latest internships here.

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