Passionate about high-growth startups and have strong interpersonal skills? Are you a strategic thinker and team player? Have you wondered about how the supply chain and logistics industry work?
Haulio is a fast-growing startup in the Container Haulage industry. Backed by the world's leading Ports and Terminals Group, PSA, Haulio is solving a global Container Haulage infrastructural problem through new thinking and new technologies.
Today, Haulio is Singapore's Largest Haulier Network, connecting over 60 over Haulage companies together into one single platform. Today, Haulio moves more than a hundred containers daily and we are on track to further support Singapore's port - one of the busiest ports in the world.
Responsibilities:
- Coordination of customers’ requirements via Haulio’s portal
- Secure best fit hauliers for trucking jobs
- Achieve high service standards for all customers
- Manage customers’ and Hauliers’ expectations and requirements
- Basic reporting on the job progress
- Dispute resolution between hauliers and customers
- Review pricing upon job completion for finance billing
- Any other ad-hoc duties will be assigned by supervisor
Requirements:
- Minimum Diploma in Logistics or Maritime Studies or in a relevant discipline
- Fresh graduates in a relevant discipline are welcome to apply
- Minimum 2 years’ experience in customer service and operations in the freight forwarding & logistics industry are preferred
- Excellent verbal and written communication skills
- Strong negotiation skills, with ability follow-through on client contracts
- Able to multitask, prioritize, and manage time efficiently
- Self-motivated, goal-oriented and a team player
- Able to work 5.5 day work week
Related Job Searches:
- Company:
Haulio Pte Ltd - Designation:
Operations Executive - Profession:
Logistics / Supply Chain / Transport - Industry:
Logistics - Location:
Queenstown