Handdi.io Pte Ltd – Customer Support Intern

Job Scope

1. Manage and assist in responding to incoming queries
2. Sharing new promotions and packages with new and existing clients
3. Troubleshooting customer's inquiries
4. Educating new and existing clients on particular services
5. Handling simple administrative duties and record keeping

Requirements

1. Completed tertiary education
2. Past experience in customer support 
3. Speaks fluent English
4. Independent and fast learner
5. Outgoing and very comfortable verbal communications over calls

Advantageous

1. Education based on Business Management, Civil Engineering or similar
2. Strong Mother Tongue Proficiency
3. Strong experience in sales and deep understanding of sales funnel and processes
4. Several past experiences in B2B or B2C Sales
5. Familiarity with the home services market

Benefits

• Full-time conversion opportunity with competitive wages
• Practice customer support and problems resolution
• Learn widely used software applications and CRM systems
• Learn digital marketing techniques
• Learn data-drive customer support 
• Remote work options available

Beneficial To Learn Prior