GroupStar – Internship – Customer Success

Company
GroupStar
groupstar.io
Designation
Internship - Customer Success
Date Listed
24 Oct 2018
Job Type
Entry Level / Junior Executive
Intern/TS
Job Period
Immediate Start, For At Least 3 Months
Profession
Customer Service / Communications
Industry
Computer and IT
Location Name
Tanjong Pagar
Allowance / Remuneration
$700 - 1,000 monthly
Company Profile

GroupStar is a fast-growing B2B startup that enables knowledge workers within Fortune 1000 companies (e.g. HSBC, Oracle, etc.) to transform the way they communicate complex ideas, using a video recording app platform.

Join our GroupStar family. Nothing makes us more proud than seeing our people prosper in their careers and set themselves up for success. GroupStar will take you to places - that’s our commitment to you!

Job Description

Please note that we cannot provide EP/SPASS at this time.


What’s In It For You:

  • Get some great insights on tech startup industry
  • Pick up entrepreneurial skills along with the secret to a successful startup
  • Upgrade your communication skills 
  • Master the art of quick thinking 
  • Exposure to real MNC projects!
  • Be part of this family-like culture at work
  • Get a taste of everything! Work closely with our experts across the different departments


About The Job:

  • Take charge of implementation of large client projects -  everything from project management, presentation building to data analysis
  • Setup and execute kick off / introduction call with the customer after taking over the account from sales team
  • Manage customer onboarding and customer life cycle after contract signature to stable to churn
  • Customer / stakeholder expectations management
  • Manage our talented creative team
  • Work closely with the development team based on your client experience
  • Bring fresh perspectives & ideas to the team 


About You:

  • Excellent written and verbal communication
  • Understand customer lifecycle and behavior
  • A sociable, diligent, detail-oriented individual with a positive attitude
  • Able to take instruction and direction, and deliver work in a timely fashion
  • Cooperative and organised
  • An extremely innovative thinker!
  • Full of initiative
  • Optimistic
  • A lifelong learner who never stops pushing for new knowledge

Perks:

  • Free flow of coffee! (Get your caffeine fix all day everyday!)
  • Modern, comfortable workplace
  • Casual dress code and friendly work environment
  • Open & fun startup culture
  • Convenient working location (Near Clarke Quay MRT & Chinatown MRT)
  • Tons of food choices at walking distance


We might not be able to get back to every applicant but we promise your application will be reviewed by one of our recruitment experts.

This position is already closed and no longer available.  You may like to view the other latest internships here.

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